AI Chatbot for Lead Capture and Business Q&A

## Part Two – AI Chatbot for Lead Capture and Business Q&A
This workflow enables a chatbot assistant for the goldsmith business Gold Digger, allowing it to answer customer inquiries and collect leads in an automated, intelligent way.

**Trigger:**
The workflow is initiated when a customer sends a message to the public AI chat endpoint.

**Process:**
AI Assistant Activation
A chat agent is triggered with a system prompt instructing it to act as a friendly assistant for you business. It uses tools intelligently to assist with:

Business details (e.g., products, opening hours, services).

Collecting lead data (name, email, interests, phone number).

**Contextual Memory**
A memory buffer is used to maintain conversation context (window of 12 messages), enabling coherent multi-turn dialogues.

**Knowledge Retrieval**
The agent leverages the newCompany_q tool, which accesses a Pinecone vector store populated in Part One. This allows the chatbot to answer questions based on the uploaded company data.

**AI Model**
GPT-4o is used to generate natural and accurate responses throughout the conversation.

**Lead Capture**
When a user shows interest, the agent collects their:
Name, Email, Phone

**Specific interests**
This information is then automatically stored in a connected Google Sheet

**Purpose:**
This chatbot workflow acts as a digital front desk, available 24/7 to answer frequently asked questions and collect potential customer information. It streamlines lead generation and boosts customer engagement by providing instant, intelligent responses.
You can easily integrate this chatbot into your company website to enhance user experience and automate customer support.